Entries Tagged as 'Conflict Resolution'
The essential guide for managers andprofessionals dealing with difficultworkplace conversations. Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face to face conversationswe all encounter in our office. Whether its firing an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy to memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
About the Author
Donna Flagg is a business consultant, and visiting instructor and speaker at NYU and speaks at various conferences conducted by The Business Leadership Network and The Conference Board. She is a blogger on ExpertBusinessSource.com for Reed Business Interactive and is frequently quoted in the press for her workplace expertise.
Tags: Conflict Resolution
September 22nd, 2005 · No Comments
AM I THE ONLY SANE ONE WORKING HERE?
101 SOLUTIONS FOR SURVIVING OFFICE CRAZINESS
Albert J. Bernstein, PhD
If you feel confused and frustrated by the insanity at your office, you are not alone. Sometimes it seems as if the whole world of business has gone crazy.
The CEO is handing out slick-paged reports to the board showing an excellent return on investment, but in your department the work is piling up and everyone is stressed out because of the hiring freeze. The network is down, and the people in IT aren't answering their phones. The guys in sales have made impossible promises to customers, and now they're yelling that it's your job to deliver. The VP has called a meeting to improve communications, but you know that if you say anything is wrong, the real problem will turn out to be your attitude.
Your boss, the micro-manager has no idea what she wants, but is absolutely certain that whatever it is, you won't do it right. The people in your work group seem to have forgotten the meaning of the word deadline.
This book will discuss 101 difficult and crazy-making situations that you are likely to encounter at work, with clear, concise explanations about what is going on, and what you can think, do and say to survive with your reason intact.
You may not be able to stop the insanity at your office, but with a little help you may be able to keep it from driving you crazy also. You have considerably more power and control than you think.
Tags: Conflict Resolution
